top of page

Privacy Policy

Welcome to the Move You Pilates Studio website. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information to ensure your experience with Move You Pilates Studio is safe, respectful, and transparent. We encourage all clients to take a moment to read through this policy to understand how we handle your data with care.

 

1. Overview

Move You Pilates Studio (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By visiting our website, booking a class, or engaging our services, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We may collect:

  • Your name, email, phone number, and address

  • Date of birth and emergency contact details

  • Health or medical information relevant to your participation

  • Billing and payment information (handled securely by third-party providers)

  • Booking history and attendance records

  • Photos, videos, or testimonials (with consent)

  • Marketing preferences or communication choices

 

3. How We Collect Information

We collect information directly from you when you:

  • Register or book a class

  • Purchase a membership or class packComplete a health or waiver form

  • Subscribe to our newsletter or fill in a contact form

  • Interact with us in person, online, or via social media

  • Provide consent for photos, video, or testimonials

  • We may also collect limited website data (cookies, analytics) to improve site experience.

 

4. Why We Collect Your Information

We use your information to:

  • Provide Pilates classes and manage bookings

  • Process payments and issue receipts

  • Communicate updates, reminders, and offers

  • Understand your goals and personalise sessions

  • Maintain a safe, supportive studio environment

  • Meet legal, tax, and insurance requirements

 

5. Photo & Video Consent

  • We occasionally capture photos or videos during classes or events to celebrate our community and showcase what we do.

  • We will always seek verbal or written consent before using any identifiable image.

  • Images may appear on our website, social media, or printed material.

  • You can opt out at any time or simply tell your instructor, and or email us.

  • If you withdraw consent, we’ll ensure your image is removed from future use wherever possible.

 

6. Email Marketing Consent

By joining our mailing list or providing your contact details, you consent to receive updates, newsletters, and special offers from us.

  • You can unsubscribe anytime via the “unsubscribe” link or by emailing us directly.

  • We never share your contact details with third parties for marketing purposes.

 

7. How We Store & Protect Information

Your data is stored securely within password-protected systems such as Bookings Essential, Stripe, and Xero.We take reasonable steps to prevent loss, misuse, unauthorised access, or disclosure of your information.

 

8. Sharing Your Information

  • We do not sell or rent your personal data.

  • We may share information only when necessary to provide our services:

  • With booking and payment providers (e.g. Bookings Essential, Stripe)

  • With instructors or administrative staff supporting your sessions

  • With professional advisers (accounting, legal, IT) under confidentiality agreements

  • When required by law or government authorities

 

9. Accessing or Updating Your Information

You can request access to or correction of your personal details at any time by contacting us. We’ll respond promptly and update or remove data where appropriate.

 

10. Website & Cookies

Our website may use cookies and analytics tools to understand how visitors use it and improve performance.

You can disable cookies in your browser, though some features may not work properly.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in practice or legal

requirements.

The latest version will always be available on our website.

bottom of page